Privacy Policy
Last updated:
ClearTax Relief (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website or services.
Information We Collect
We may collect information that you provide directly, including:
- Name, email address, phone number, and mailing address
- Information about your tax situation (e.g., amount owed, unfiled returns, state, income type, IRS collection activity)
- Communications you send to us
We may also automatically collect certain information when you visit our site, such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide tax relief and resolution services
- Contact you by phone, email, or other means regarding your case or our services
- Improve our website and services
- Comply with legal obligations and protect our rights
Sharing of Information
We may share your information with:
- Service providers who assist us in operating our business (e.g., hosting, analytics)
- Licensed professionals working on your case
- Government or regulatory bodies when required by law
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is 100% secure.
Your Choices
You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us. You may request access to, correction of, or deletion of your personal information by contacting us at the address or phone number provided on our website.
Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies; some features may not work properly if you do.
Children
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at the phone number or address listed on our website.